Make A Reservation

Make a Reservation

Reservations for Firedoor are released three months in advance, on the first Wednesday of each month at 12pm AEDT. To stay up to date with reservation openings and last-minute tables, please sign up to our database here and follow our Instagram @firedoor_surryhills.

Please note, you will receive a confirmation email once your reservation has been successful. If you do not receive this confirmation email, there may have been an error in your reservation.

Please contact our reservations team on 02 8204 0800 or info@firedoor.com.au should you require any further assistance.

If you are feeling unwell, please stay at home and call our reservations team to postpone your booking until another time. Firedoor is taking every possible precaution to ensure the health and safety of our guests and our staff. For detailed information on our health and safety procedures and requirements, please visit our Health & Safety page.

Please view our reservation policy ahead of your visit to Firedoor.

 

RESERVATIONS POLICY

FIREDOOR  TERMS & CONDITIONS

Reservations Timings:
Dinner reservations at 5.30pm and 6pm are booked on a two-hour dining time with the table rebooked shortly after.

Reservation Confirmation:
Once credit card details are received your reservation is confirmed and subject to our cancellation policy noted below.

Cancellation Policy – Non Special Event Days:
Credit card details are required to secure all reservations at Firedoor. A cancellation charge of $165 per person will be incurred should you cancel your reservation or reduce your guest numbers within 48 hours of the arrival time, or if you fail to show for the booking. Please contact us on (02) 8204 0800 or info@firedoor.com.au to make any amendments to your reservation.

Additional Safety Measures:
Firedoor will follow the NSW Government Public Health Order directions in place at the time of your reservation. As such, our capacities, offerings and restrictions may be subject to change.

Groups:
Firedoor can accommodate a maximum group size of 10 guests.

Service Charge:
A discretionary 10% service charge is applied to all table of six or more guests as a gratuity paid directly to our staff.

Accepted Payment Methods:
During the Covid-19 pandemic we are pleased to accept payment by debit and credit card. Please note cash will not be accepted.

Credit Card Surcharge:
Please note a variable surcharge will be applied to all credit and debit card payments.

Public Holiday Surcharge:
Should your reservation date fall on a public holiday a surcharge of 15% will apply to all food and beverage prices.

 

Make A Reservation

Make A
Reservation

Firedoor is currently fully booked until March 2022. From March 2022, reservations will be released on a monthly basis, three months in advance.

Please note you will receive a confirmation email once your reservation has been successful. If you do not receive this confirmation email, there may have been an error in your reservation. Please contact our reservations team on (02) 8204 0800 if you have any queries.

If you are feeling unwell, please stay at home and call our reservations team to postpone your booking until another time. Firedoor is taking every possible precaution to ensure the health and safety of our guests and our staff. For detailed information on our health and safety procedures and requirements, please visit our Health & Safety page.

Please view our reservation policy ahead of your visit to Firedoor.