FIREDOOR TERMS & CONDITIONS
Dinner reservations at 5.30pm and 6pm are booked on a two-hour dining time with the table rebooked shortly after.
Once credit card details are received your reservation is confirmed and subject to our cancellation policy noted below.
Cancellation Policy – Non Special Event Days:
Credit card details are required to secure all reservations at Firedoor. A cancellation charge of $165 per person will be incurred should you cancel your reservation or reduce your guest numbers within 48 hours of the arrival time, or if you fail to show for the booking. Please contact us on (02) 8204 0800 or firstname.lastname@example.org to make any amendments to your reservation.
Additional Safety Measures:
Firedoor will follow the NSW Government Public Health Order directions in place at the time of your reservation. As such, our capacities, offerings and restrictions may be subject to change.
Firedoor can accommodate a maximum group size of 10 guests.
A discretionary 10% service charge is applied to all table of six or more guests as a gratuity paid directly to our staff.
Accepted Payment Methods:
During the Covid-19 pandemic we are pleased to accept payment by debit and credit card. Please note cash will not be accepted.
Credit Card Surcharge:
Please note a variable surcharge will be applied to all credit and debit card payments.
Public Holiday Surcharge:
Should your reservation date fall on a public holiday a surcharge of 15% will apply to all food and beverage prices.